About Hagiga Wahid

The key elements here are:

  1. Rumour reporting – Hagiga Wahid users can sign up and report rumours anonymously using the web portal or by contacting one of the community ambassadors we have trained.
  2. Prioritization – No two rumours are created equal, so we have to prioritize which ones we address first. This is a process we will focus on perfecting and managing through WikiRumours, with any reports concerning violence taking precedence.
  3. Feedback – Responsiveness is important for Hagiga Wahid and we need to constantly communicate with subscribers who report rumours. This builds trust by demonstrating that we are taking action in a timely manner.
  4. Verification – Once we determine which rumours to address first, our next task is to uncover the truth. There are various ways to do this, and we’ll have to determine the best for each type of rumour. In some cases, the relevant authorities may know, while in other cases, consulting trusted sources or querying subscribers may yield the truth.
  5. Intervention – Finally, we need to not only verify rumours and respond to the individuals who initially reported them, but also to consider strategies for containing and countering false information on a community level before it can spread and do harm. This is where community partners such as chiefs, elders, youth leaders, and women’s representatives will be essential.

Hagiga Wahid Community Ambassadors

Hagiga Wahid aims to mitigate the harmful effects of misinformation, and our community ambassadors play a key role in this process. They serve as the human element in this humanitarian communication network. Participants are briefed on methods of reporting information accurately, and our ongoing training promotes keen observation and attention to detail when reporting. Their ability to compile and retain meaningful and relevant information so ensures that Hagiga Wahid can act on reliable information.

Hagiga Wahid staff supports community ambassadors as they develop their skills in cultural adaptation, so that they are able to work with people from diverse cultural and geographical backgrounds. This will enable them to report on as wide an accumulation of information as possible. They are also encouraged to foster their interpersonal skills, tapping into their respective communities through their networks of family and friends, and reaching out through local social functions to broaden their networks, all while maintaining strong and healthy relationships with community members.

About WikiRumours

WikiRumours is a web- and mobile-based platform for moderating misinformation and disinformation. The software is free and open source under an MIT license, which means that it can be used for open, commercial, or proprietary use without mandatory attribution. That said, we're always eager to hear the uses for which people employ our software, so please let us know how you're using WikiRumours.

WikiRumours is the brainchild of the Sentinel Project.

How it works

WikiRumours is both a piece of software and an implied workflow for triaging and responding to misinformation and disinformation.

There are several unique types of user in WikiRumours, which has conditional logic associated with each user type:

Role Responsibilities
Community member Enters and annotates rumours in the system
Proxy Enters rumours on behalf of other users who may not have direct connectivity to the WikiRumours platform (i.e. intake from walk-ins, SMSes, voicemail)
Moderator Triages new rumours and assigns to community liaisons; can update rumour status
Community liaison Updates rumour status
Administrator Varying levels of permission for modifying rumours, users, website content, etc.